Training Retail Management

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Description

This training aims to provide a deep understanding of retail management in a competitive business world. Participants will learn about operational effectiveness strategies, inventory management, and how to improve customer satisfaction in a retail environment. With practical experience and case studies, participants will be prepared to face challenges in the retail industry.

In this training, participants will also be taught various techniques in marketing and sales that can be applied in the field. Through the latest learning, participants are expected to be able to adopt innovations in retail management to improve company performance and profits. Comprehensive material will prepare participants to become reliable retail managers.

 

Training Objectives

1. Develop an understanding of basic concepts and strategies of retail management.
2. Improve skills in inventory management and customer service.
3. Equip participants with effective marketing tools and techniques for retail.

 

Course Content

1. Introduction to Retail Management

• • Definition and importance of retail management.
  • Current trends and challenges in the retail industry.

2. Consumer Shopping Behavior Analysis
3. Retail Marketing Planning and Strategy

• • Modern marketing techniques in the context of retail.
  • Market analysis and consumer targeting.

4. Inventory and Stock Management

• • The importance of efficient inventory management.
  • Methods to reduce waste and increase profits.

5. Excellent Customer Service

• • Building good relationships with customers.
  • Processes to improve customer satisfaction and loyalty.

6. Technology and Innovation in Retail

• • Application of technology to improve retail operations.
  • Digitalization trends and social media marketing.

7. Human Resources Planning in Retail Business
8. Retail Business Implementation Steps
9. Retail Audit
10. Obstacles and Solutions that Often Occur in Retail Business
11. Case Studies and Discussions

 

Benefits of Training

• • Gaining the latest knowledge and skills in retail management.
  • Being able to implement effective marketing strategies to increase sales.
  • Improve inventory management efficiency and customer experience.
  • Become an innovative leader in the retail industry.

 

Participants

• • Managers and staff working in retail businesses.
  • Government employees involved in retail industry oversight.
  • Prospective entrepreneurs looking to enter the retail sector.

Place

• • Ibis Style Hotel Yogyakarta
  • Gino Feruci Hotel Bandung
  • Sofyan Betawi Menteng Hotel Jakarta
  • Harris Seminyak Hotel Bali
  • In House Training*
  • e-Learning*

 

The Facility
Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Souvenir

Investment
Rp. 6.500.000,-/participant
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