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Silabus dalam bahasa indonesia –> Training Cross and Upselling


To increase or exactly to optimize the marketability of each customer who came up cross-sell technique can be developed further. Cross Selling and Up Selling both is a better way of marketing to get the result of higher sales. Its application varies depending on the creativity or sells art, in essence, is that the company can sell its products as much as possible. Up-selling is more emphasis on selling the desired product buyers by offering similar products that have a lot more advantages. The goal is for the buyer to spend more on a particular product. This training will provide an understanding of the cross and up-selling and optimizing the company’s ability to achieve the strategic goals of the company.



After this training, participants are expected to:

    1. Understand the concept of the cross and up-selling
    2. Understand exactly how to optimize the marketability
    3. Choosing how to cross or up selling in sales strategy


Course Content

    1. The Concept of the Cross and Up-Selling
    2. Differences Cross Selling and Up Selling
    3. Procedures for the Use of Cross-Selling and Up-Selling
    4. Excess Respectively
    5. Benefits of Using the Cross and Up-Selling Techniques
    6. Constraints in the Use of Cross and Up-Selling Techniques
    7. Case Study and Discussion



This training is intended for:

    1. Supervisor, Manager or the upper level of the Human Resources Division or other divisions that require this training;
    2. Practitioners or professionals who want to gain knowledge about the Cross and Upselling
    3. Entrepreneurial



    • Ibis Style Hotel Yogyakarta
    • Gino Feruci Hotel Bandung
    • Sofyan Betawi Menteng Hotel Jakarta
    • Harris Seminyak Hotel Bali
    • In House Training*


The Facility and investment

    • The facility: Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Souvenir
    • Investment of Rp. 6.000.000,- (Six million rupiah) per participants



    • Using the Zoom Application
    • The facility: Hard & Soft Copy File, USB Flashdisk, Training Kits, Certificate, Souvenir
    • Investment of 4.000.000,- (four million rupiah) per participants


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